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Policies 2018-05-10T14:32:38+04:00

Returns and Refunds Policy

Thank you for shopping at 7Store.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging- The product isn’t used or damaged- You have the receipt or proof of purchase- You obtained a Return Merchandise Number (RMN) from us
    Products that do not meet these criteria will not be considered for return.

The following Items are not eligible for return or refund

  • Body Jewelry (i.e. jewelry for body piercings)
  • Factory-sealed sports collectible sets
  • Gift Cards
  • “As Is” and “Final Sale” items
  • Perfumes, Body Cream and Fragrances
  • Case Packs/Bulk Items: We will not accept partial case packs. You must return the product in the original shipping pack, with all individual items unopened.
  • Ink Cartridges
  • Medical Items
  • food items, chocolates, plants & flowers and wholesale flowers)
  • Any CD, DVD, VHS tape, software, video game, and cassette opened or taken out of the plastic wrap
  • Specially labeled designer apparel, handbags and accessories once security tags are removed
  • Other select items, as noted on the product description page

To obtain a Return Merchandise Number (RMN), contact us:

  • By email: info@7storeonline.com- By visiting this page on our website: www.7storeonline.com

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Seven trading, Holiday in Al Mawaleh – office#104, Oman

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from 7Store.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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